Marketing Roundtable - Customer Service Basics: Hands On vs. Hands Off
Time:
7:30 a.m. Check-in & Breakfast; 8:00 - 9:30 a.m. Training Session
Location:
The Youngstown Club, Commerce Building, 201 E. Commerce St., Youngstown
Description:
Increasing competition, whether for-profit or nonprofit, is forcing businesses to pay much more attention to satisfying customers. Providing strong customer service has a large stake in holding onto repeat clients. Customer service plays a leading role in the overall context of product or service development and management.
James Miketa, president of Ideal Store Fixtures, Ltd. and RCS Consulting, will help attendees develop customer service guidelines that will best serve their client base at this members-only event.
CHAMBER MEMBERS ONLY!
Advanced Reservations Required?:
Yes
RSVP:
by 2/13/2012
This event is free and open to Chamber members only! Please select the "bill me later" option when registering online. You will not be charged for this event.
Event Contact:
Jennifer Mascardine
Event Sponser:
Ideal Store Fixtures, Ltd.
Phone Registration:
330.744.2131, ext. 12
Fax Registration:
330.746.0330
E-Mail Registration:
jennifer@regionalchamber.com
Chamber Member Cost:
$0.00
Prospective Chamber Member Cost: